May 25th 2010
haml filters for markdown etc
Can’t ever remember how to do filters in haml, despite it being stupid easy:
Full doc here: http://haml-lang.com/docs/yardoc/file.HAML_REFERENCE.html
Haml Filters
The colon character designates a filter. This allows you to pass an indented block of text as input to another filtering program and add the result to the output of Haml. The syntax is simply a colon followed by the name of the filter. For example,
%p
:markdown
Textile
=======
Hello, *World*
Current filter choices: plain, javascript, cdata, escaped, ruby, preserve, erb, sass, textile, maruku
Horrible Tivo Customer Service Chat
Haley: Hi, my name is Haley. How may I help you?
Customer : hi haley, I purchased The Backyardigans "Tale of the Mighty Knights" from Amazon on my series 2 in the living room. I want to get that same show on my Premiere in the bedroom. How do I do that?
Customer : (without them being networked) i.e. download it to my Premiere
Haley: I can definitely help point you in the right direction! Let me go ahead and pull up your account.
Can you please provide the email address associated with your TiVo account?
Customer : Hm. Why do you need my email address?
Haley: For any troubleshooting steps and assistance I do need to pull up your account.
Customer : <email address>
Haley: Thank you! In order to verify your identity, can you please provide the following account information?:
*address
* phone number
Customer : what? i'm confused and frustrated. i thought using chat would be a quick way to have a question answered. obviously not. what is it about my account that you need to know in order to answer a generic question about the Premiere's interface?
Haley: It is protocol to verify your account for trouble shooting steps just as it is when you call in. Also, if in the future you need to refer back to it the next agent will know exactly what was discussed if you run into any problems.
Haley: If you would rather speak to an agent over the phone, I would suggest calling into Tech Support at 1-877-367-8486.
Customer : Can you direct me to generic documentation first? Where is the Premiere documentation for searching and downloading Amazon videos?
Haley: I cannot assist you if you do not verify your account.
Customer : Right, because *thats* great customer service.
Customer : Okay bye.
Haley: Thank you for contacting TiVo Chat Support! Have a great night!
April 6th 2010
I like the rules as they are - lowercase, in the dictionary, no dots or dashes.
April 5th 2010
woodwhisperer
Had @WoodWhisperer on while I worked today. Saw cool inlay stuff. I’m no woodworker but it is nice to have Marc jammering in the background.
April 4th 2010
if your brick and mortar business website is made entirely of flash and you provide pages in pdf format, you are doing it wrong. i’m looking at you Nature’s Pantry http://pantry.biz
April 2nd 2010
Oh Tivo. Please fix your Premiere.
@tivo @stevejobs says it’s okay to hate Flash
It seems strange that Tivo would harness the cost savings and stability of open souce Linux as an OS, but jump to proprietary Adobe Flash for their new HD UI. And only half-ass the HD UI anyway, what’s with that? Most of the Premiere’s menus are in the old SD resolution and it lags as there is a blank black screen while it switches resolutions.
Well, as I was writing this, Tivo customer service called me to get feedback on my Premiere. He said that a menu and speed update is in the works, although unsurprisingly the CS rep had no timeline on that particular update.
March 29th 2010
March 27th 2010
funny
funny
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